Booking Terms & Conditions
Cancelling your place
Let me know by email or WhatsApp. Your refund depends on how far ahead of the event your message reaches me:
- 4 weeks or more before: full refund
- 2 to 4 weeks before: 50% refund
- Less than 2 weeks before: no refund
Refunds are paid in full, with no fees deducted, within 14 days.
Can’t make it?
You’re welcome to pass your place to someone else at any time. Just tell me their name so I know who to expect.
If I have to cancel
If an event can’t go ahead because of illness, severe weather or anything else outside my control, you’ll receive a full refund.
Your health
On arrival, you’ll be asked to complete a short consent and waiver. This work is complementary and not a substitute for medical care. If you have any questions about whether it’s right for you, please get in touch before booking.
Outdoor activities
Some events include time outdoors, such as a fire or a walk. Where they do, please dress for the weather, wear sensible footwear, and follow my guidance. Taking part in any activity is always your choice.
Photos
I may take photos on the day to share on social media. If you’d rather not be in them, just tell me on the day and I’ll make sure you’re not.
By booking, you agree to these terms.
